M&P Express: Pakistan's Rising Star
M&P Express (formerly known as Myhermes Pakistan) has rapidly expanded to become one of Pakistan's top three courier services. Known for competitive pricing and a growing network of 750+ destinations, M&P is especially popular with small businesses and individual sellers.
Tracking Your M&P Shipment
Online via trackmyorder.pk
The fastest way — enter your M&P tracking number (usually starts with "MP" followed by digits) and see instant status updates.
M&P Official Website
- Visit the M&P Express website
- Navigate to "Track Shipment"
- Enter your CN number
- Click Track
M&P App
Available on both Android and iOS. The M&P app shows all active shipments linked to your account and sends push notifications on status changes.
Call Centre
M&P helpline: 111-647-111 (Mon–Sat 9am–7pm)
M&P Status Codes Decoded
| Code | Meaning |
|---|---|
| Booked | Shipment registered in system |
| Picked | Rider collected from sender |
| In-Transit | En route to destination hub |
| Arrived | At destination city hub |
| OFD | Out for Delivery |
| Delivered | Successfully delivered |
| MIS | Misrouted — parcel sent to wrong hub |
| Hold | Parcel on hold (usually address issue) |
If your parcel shows MIS (Misrouted), don't panic. M&P typically resolves misrouting within 24 hours and your delivery is delayed by 1–2 days, not cancelled.
M&P vs TCS vs Leopards: Quick Comparison
| Feature | M&P | TCS | Leopards |
|---|---|---|---|
| Coverage | 750+ cities | 2,500+ cities | 650+ cities |
| COD | ✓ | ✓ | ✓ |
| Same-day | Major cities | Major cities | Major cities |
| Price | Most competitive | Premium | Mid-range |
| Best for | Budget-conscious shippers | Reliability-first | E-commerce COD |
Tips for M&P Senders
- Always double-check the address — M&P's most common delivery failure is incorrect address data
- Add the recipient's mobile number — M&P calls before delivery in most areas
- Use their bulk rates — If you ship 10+ parcels per day, negotiate a corporate account for 30–40% savings
- Check the hub locator — For same-day delivery, drop your parcel at an M&P hub before 10am
Filing a Complaint with M&P
- Call 111-647-111 and request a complaint ticket number
- Or email complaints@mpe.com.pk with your CN number and issue description
- Resolution time: typically 2–3 business days
M&P's customer service has improved dramatically since 2023 and they now offer a formal escalation process for unresolved complaints.